AELTHORIX Money Back Guarantee Policy

At AELTHORIX, we are committed to providing our customers with the highest quality products and services. We stand by our offerings and are confident that you will be satisfied with your purchase. However, if for any reason you are not completely satisfied, we are pleased to offer a comprehensive Money Back Guarantee policy to ensure your peace of mind.

Eligibility

• Products must be returned within 30 days of the original purchase date.
• To be eligible for a return, items must be in their original condition, unused, and in the original packaging.
• Only products purchased directly from AELTHORIX are eligible for a refund. Third-party purchases are not covered under this policy.

Process

1. Contact our customer service team via email at [email protected] to initiate the return process.
2. Provide your order number, and a brief description of the reason for the return.
3. Our team will review your request and provide a Return Merchandise Authorization (RMA) number.
4. Ship the product back to us, ensuring it is safely packaged. The RMA number must be clearly marked on the outside of the package.

Refunds

• Once your return is received and inspected, we will send you an email notification regarding the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
• Please note, original shipping costs are non-refundable, and the customer is responsible for return shipping charges.

Exclusions

Customized products, gift cards, and any items purchased on clearance are not eligible for refunds under this Money Back Guarantee policy.

Contact Us

For any questions related to our Money Back Guarantee policy or for assistance with initiating a return, please contact our friendly customer service team at [email protected] or call us at +1 234 567 890. We are here to assist you.

Thank you for choosing AELTHORIX. We value your business and are committed to providing exceptional service.